Eligibility for Refunds
Refunds are only available for products that are returned in their original condition within
5 working days of purchase.
Exchanges
We only replace items if they are defective or damaged. Incase of exchanges, we will initiate the
process within 1 working and the replacement will be delivered within 3 working days
Refund Process
To request a refund, please contact our customer support team with your order details.
Refund Timeframe
Once your return is received and inspected, we will send you an email to notify you that we
have received your returned item and the approval or rejection of your refund. Once approved,
refunds will take 5 to 7 working days to be credited into the beneficiary’s bank account.